Why Making Something Customers Want Isn't Enough

Best forFounders choosing a price and channel before launch who have not done the LTV and acquisition-cost math.

Speaker
Rob Walling
Source
Article, robwalling.com
Published
21 Jul 2011
Length
6 min read

An article on robwalling.com, a 6 min read.

Read on robwalling.com

Our notes

Rob adds a requirement to the usual startup checklist: each customer has to be worth more than it costs to acquire them. He walks through a simple lifetime value calculation from price and churn, then estimates acquisition cost for AdWords, Facebook, SEO, cold calling and referrals to show why a low-priced product often cannot pay for its own marketing.