SaaS Product Design: How a B2C App Got to 4% Churn
Jacob Wright
Best forFounders who want lower churn and more word of mouth from product polish rather than more features.
Where is your business right now?
A hand-picked library of 78 MicroConf talks, Startups for the Rest of Us episodes and articles for founders building software without investors. Tell the finder where you are and what is stuck, and it hands you a short playlist for this week.
Each one checked at its source. Every note on this site is written by us; we never reprint transcripts or show notes. How the finder picks
Thirteen shelves, each with a short introduction and the entries we would start with, in order.
Advice that is gold at $50k MRR can be a distraction before your first customer. Each step opens the library filtered for that stage.
The most recently published talks, episodes and articles we have notes on.
Jacob Wright
Best forFounders who want lower churn and more word of mouth from product polish rather than more features.
Rob Walling
Best forDevelopers with the urge to build and no idea they trust yet.
Rob Walling, Ross Hudgens
Best forFounders noticing that buyers now ask a chatbot before they search Google.
Sherry Walling
Best forFounders whose business is fine on paper but who feel flat, drained or close to burnout.
Kevin Graham
Best forSmall-team founders deciding whether to hire, contract out, or keep doing a job themselves.
John Ndege
Best forFounders stuck at a few hundred dollars of MRR who are waiting for customers to find them.